WAMEGO POLICE DEPARTMENT DISPATCHERS
Wamego Police dispatch is currently staffed with four full-time and three part-time employees. The Communications center has only one dispatcher on duty at a time for every shift, and is staffed 24 hours a day and 7 days a week.
Our Communications center dispatches for Wamego Police, Fire, Rescue, and the Wamego station of Pottawatomie County EMS. Dispatchers also handle after hours calls for the Wamego City Offices and are responsible for notifying the correct city department when needed for problems with animals, power, water, and sewage.
Our dispatchers have a wide variety of responsibilities that consist of answering administrative and 911 emergency calls, dispatching the appropriate units to a request for service call, monitoring business alarms, operation of the console radio, computers, collecting citation fees for the municipal court after hours, testing and activating the emergency TV alert system and storm sirens, and many more functions.
Dispatchers in our Communication center are the first person you will speak to when calling the Police Department or 911. It is then, after gathering all information needed, the dispatcher will dispatch the appropriate responder to the location requested for service. When calling 911 or the administrative Police Department line, the dispatcher will ask several questions such as Where, Call back phone number, Who, What happened, when did the incident happen, and more questions depending upon the nature of the call. Dispatchers are required to ask as many questions as possible to understand the incident before they dispatch emergency units to a scene. It is required to ask pertinent questions to ensure Officer, Fire, and EMS safety. Not only do the dispatchers have a responsibility of not jeopardizing the lives of the public, but also protecting the lives of our emergency personnel as well by giving any safety information gathered. Although our jobs are to protect and serve, emergency personnel also have to take special precautions to stay safe in order to help the public.
Current WPD Dispatchers
Greg Humbert / Dispatch Supervisor